Terms of service

General Terms and Conditions

1. Scope The following General Terms and Conditions apply to all orders placed through our online shop by consumers and entrepreneurs. A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside his/her trade, business, or profession. An entrepreneur is a natural or legal person or a partnership with legal personality, who, when entering into a legal transaction, acts in exercise of his/her trade, business, or profession. With regard to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby objected to; they shall only become part of the contract if we have expressly agreed to them.

2. Contracting Party, Conclusion of Contract, Correction Options The purchase contract is concluded with Petricor. By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you click on the order button to accept the offer for the goods in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.

3. Contract Language, Storage of Contract Text The language(s) available for concluding the contract: German, English, French. We save the contract text and send you the order data and our General Terms and Conditions in text form. The contract text is no longer accessible via the Internet for security reasons.

4. Delivery Conditions In addition to the stated product prices, shipping costs may apply. You can find out more about the shipping costs from the offers. We only deliver by mail. Self-collection of the goods is unfortunately not possible.

5. Payment In our shop, the following payment methods are generally available: Advance payment: If you choose the payment method advance payment, we will provide you with our bank details in a separate email and deliver the goods after receipt of payment. Credit card: During the order process, you enter your credit card details. Your card will be charged immediately after placing the order. Amazon Pay: In order to pay the invoice amount via the payment service provider Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg ("Amazon"), you must be registered with Amazon, authenticate yourself with your access data, and confirm the payment instruction. The payment transaction will be carried out by Amazon Pay within one banking day after the order has been placed. Apple Pay: In order to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the browser "Safari", be registered with Apple, have activated the Apple Pay function, authenticate yourself with your access data, and confirm the payment instruction. The payment transaction will be carried out immediately after the order has been placed. Google Pay: In order to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, authenticate yourself with your access data, and confirm the payment instruction. The payment transaction will be carried out immediately after the order has been placed. Klarna: In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. You will receive further information on the respective payment option and in the order process. Klarna credit card: During the ordering process, you enter your credit card details. Your card will be charged by Klarna immediately after placing the order. No address or credit check is carried out. Klarna direct debit: You grant Klarna a SEPA direct debit mandate. Klarna will inform you about the date of the account debit (so-called prenotification). The account will be debited after the goods have been shipped. PayPal: In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your access data, and confirm the payment instruction. The payment transaction will be carried out by PayPal immediately after the order has been placed. You will receive further information during the ordering process. PayPal may offer additional payment methods to registered PayPal customers according to its own criteria. However, we have no influence on the offering of these methods; further individually offered payment methods concern your legal relationship with PayPal. You can find further information on this in your PayPal account. Sofort by Klarna: In order to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany, you must have an online banking account activated for online banking, authenticate yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further information during the ordering process.

6. Right of Withdrawal Consumers are entitled to the statutory right of withdrawal as described in the withdrawal policy. Entrepreneurs are not granted a voluntary right of withdrawal.

7. Retention of Title The goods remain our property until full payment has been made. For entrepreneurs, the following additional provision applies: We reserve ownership of the goods until all claims from an ongoing business relationship have been fully settled. You are allowed to resell the reserved goods in the ordinary course of business; all claims resulting from this resale - irrespective of a connection or mixing of the reserved goods with a new item - are hereby assigned to us in advance in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations. We will release the securities to which we are entitled upon your request to the extent that the realizable value of the securities exceeds the value of the outstanding claims by more than 10%.

8. Transport Damage For consumers: If goods are delivered with obvious transport damage, please report such faults to the delivery company as soon as possible and contact us immediately. The failure to make a complaint or contact has no consequences for your statutory rights and their enforcement, especially your warranty rights. However, you help us to assert our own claims against the carrier or transport insurance company.

9. Warranty and Guarantees 9.1 Warranty Law Unless otherwise expressly agreed below, the statutory warranty law applies. The following limitations and shortening of the limitation period do not apply to claims based on damages caused by us, our legal representatives, or vicarious agents in case of injury to life, body, or health in case of intentional or grossly negligent breach of duty as well as fraud in case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations) within the framework of a guarantee promise, if agreed, or to the extent that the scope of the Product Liability Act is opened. Limitations with respect to entrepreneurs: In relation to entrepreneurs, only our own information and the manufacturer's product descriptions, which have been included in the contract, are considered an agreement on the quality of the goods; we assume no liability for public statements made by the manufacturer or other advertising statements. For entrepreneurs, the limitation period for warranty claims for newly manufactured items is one year from the transfer of risk. The preceding sentence does not apply to an item that has been used in accordance with its usual use for a building and has caused its defect. The statutory limitation periods for the recourse claim under § 445a of the German Civil Code remain unaffected. Regulations for merchants: For merchants, the inspection and complaint obligations regulated in § 377 of the German Commercial Code apply. If you fail to make the notification regulated there, the goods shall be deemed approved unless it is a defect that was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.

9.2 Guarantees and Customer Service Information on any additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.

1. Liability We are always liable without limitation for claims due to damages caused by us, our legal representatives, or vicarious agents in case of injury to life, body, or health, in case of intentional or grossly negligent breach of duty, in case of warranty promises, if agreed, or to the extent that the scope of the Product Liability Act is opened. In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract and on which the contractual partner may regularly rely (cardinal obligations) by slight negligence on our part, our legal representatives or vicarious agents, the liability is limited in amount to the damage foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

2. Dispute Resolution The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

3. Final Provisions If you are a merchant, German law applies excluding the UN Sales Convention.

Terms and conditions created with the Trusted Shops legal text generator.